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Certified Medication Refills Technician Program

Train to manage prescription workflows and launch your career in just 3 months!

3-Month Hybrid Training Program with Real-World Coordination Scenarios
Learn Prescription Workflows, Prior Authorizations, and Compliance Basics
Practice Documenting Requests and Communicating with Providers/Pharmacies
Weekly Progress Checkpoints to Track Skill-Building
Includes Resume Help, Interview Prep, and Job Search Support

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What you'll learn

Weeks 1–4

Introduction to Refill Requests & Healthcare Workflows

Understand the medication refill process from request to provider authorization. Learn how refills fit into the overall healthcare workflow, including communication between front office staff, providers, and pharmacies. Get introduced to basic drug terminology, prescription formats, and the importance of accuracy in medication-related data entry.

Weeks 5–8

Authorization, Documentation & Compliance

Train to receive and process refill requests, confirm prescription details, and verify patient information before routing to the provider. Learn to document all refill activity in the EMR, track pending requests, and follow escalation protocols for urgent cases. Study HIPAA requirements, patient confidentiality, and secure handling of prescription records to ensure regulatory compliance.

Weeks 9–12

Real-World Practice & Career Preparation

Work through simulated refill scenarios — including high-volume requests, duplicate order checks, and identifying possible prescription errors. Practice EMR updates, provider messaging, and communication with patients regarding refill status. Conclude with resume development, mock interviews, and customer service training to prepare for working in clinics, specialty practices, or pharmacy support roles.

GIHC Training Program

Spots are limited. We accept qualified applicants on a first come, first served basis.

Get Certified for a Real Career in Healthcare
Flexible Online Learning with In-Person Clinical Training
Hands-On Practice That Builds Confidence and Skill
Resume Help, Interview Prep, and Career Support Included
No Degree or Healthcare Experience Needed to Start